Service Charter

We are committed to providing high-quality services to our clients and the wider community.
Our client service charter sets out the services standards that you can expect from us at SION and how we will deliver these services to you.

Service Standards: Service to our clients in paramount. We aim to provide you with the highest level of assistance across our range of service which we have highlighted. Please download our service charter below for more information.

SERVICE CHARTER SION (SL) LIMITED

Professional Services

Providing excellent and professional services in the area of Smelting and Assaying.

Independent Gold laboratory

SION (SL) Limited has an Independent Gold laboratory (for gold testing services) in Freetown and we’re an independent Gold Exporter (We can help you or your company export it gold to any destination in the world

Efficient Service

Delivering timely, accurate, and efficient services in the area of gold export.

Fairness & Transparency

We strive to always treat our clients fairly and honestly. Our service to clients aims at being:
• Efficient
• Reliable

We will help you make your house look awesome & professional

WHAT WE OFFER

GOLD EXPORTERS

SION Limited (SL) is a registered and Licensed Gold Exporter in Sierra Leone. We ensure the export of Gold is done through the proper and legal channel recognised by the Government of Sierra Leone Gold and Diamond Office and Ministry of Mines & Minerals Resources

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GOLD SMELTING AND TESTING

At SION we ensure the gold dust is cleaned up with acid, burnt, XRF tested before it is being smelted by our Assaying Team of Expert. This process will help us to know exactly what is being smelted

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INDEPENDENT GOLD EXPORT SERVICE

We can also serve as an independent gold export service for institutions or people that are not sure of the process or how it can be done. We ensure your mind is at ease through advice and openness we exhibit throughout the process.

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SUPPORTING GOLD MINING COMMUNITIES

We aim to ensure gold mining communities are supported in our own little way

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PROVISION OF GOLD MINING EQUIPMENTS

We will support the miners with gold mining equipments to ensure the mining is carried out in a conducive and proper manner.

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